in the news
How start-ups will help Australia get back on its feet after coronavirus
"In February 99 per cent of all medical appointments made on our platforms were for face-to-face visits. In March, we had to move all of them on to telehealth. Our practitioner base grew from 42,000 to 45,000 between the end of February [and the] end of May. And what we're seeing is existing practitioners also using more of our cashless payments features than they previously were." Alison Hardacre, Halaxy's co-founder and co-CEO.
The federal government is responsible for its COVIDsafe app own goals
"While I wholeheartedly agree with the introduction of the app, the narrative as to why it's important for Australians to download it is a little simplistic — and not particularly inclusive." Alison Hardacre, Halaxy's co-founder and co-CEO.
Why the telehealth utopia is still a distant dream
"I had to get a script after an appointment yesterday and the doctor said she could fax it to my pharmacy. People see fax as secure, but what's to stop someone picking it up from the fax machine?" Alison Hardacre, Halaxy's co-founder and co-CEO.
'If in doubt, log out': Doctors alert to video security concerns
"They all had to move to a virtual health models in a month and they've had to make calls about this without any support," Alison Hardacre, Halaxy's co-founder and co-CEO.
Let's Talk: Are soft skills more important than ever in leadership?
"Providing team support goes beyond just managing productivity: it's about seeing your employees as human beings first, and ensuring that they feel safe and supported during one of the most difficult times the world has seen in decades." Alison Hardacre, Halaxy's co-founder and co-CEO.
Tech start-ups 'left out of JobKeeper'
"Start-ups that have taken this path – and it's a legitimate business strategy to do so given it's what Facebook, Uber and other big well-known tech companies do – will have been seriously reviewing their business and making some very tough calls," Alison Hardacre, Halaxy's co-founder and co-CEO.
5 startup execs reveal their top work-from-home hacks for a long COVID-19 winter
"During uncertain times like these, keeping the routine alive is super important to keep the team connected, motivated and engaged. So, we will keep doing our morning daily stand up every day and at the same time, and we will continue to have lunch together every Thursday." Alison Hardacre, Halaxy's co-founder and co-CEO.
Replacing human customer service with AI is not the answer to cost cutting
"At Halaxy, we can’t afford to not hire people. That’s right: using human customer assistance is actually making us money and not costing us, despite what so many tech companies — and beyond — assume." Alison Hardacre, Halaxy's co-founder and co-CEO.
'Complete lack of reliability': Warnings as virus spurs remote work boom
"Because we’re in health software, we’ve had to help our customers communicate to their patients about coronavirus. Now, we have to formalise our policy towards this" Alison Hardacre, Halaxy's co-founder and co-CEO.
The importance of ethical products by health-tech companies
"Starting a health-tech that focuses on coordinating appointments, tracking patient records/health data and delivering it in a simple software solution doesn't sound as sexy as marketing a device that will revolutionise blood testing using a pinprick of blood. Yet it is the solution that is needed to make everything else work and to help those who actually need it." Alison Hardacre, Halaxy's co-founder and co-CEO.
Health resolutions: How annual check-ups and medical record apps will save you
"So before committing to an expensive purchase that is mostly geared towards the “worried well” (people who are already healthy), why not first get your house in order and make sure that all your medical affairs are arranged properly. So if you have the time and really want to get on top of your health without spending hundreds or even thousands of dollars, these are the tasks you can start today – for free." Alison Hardacre, Halaxy's co-founder and co-CEO.
Let's talk: Social media
"With practitioners using Facebook to promote their practices and patients using it to learn more about medical services, especially allied health, we've also started to think beyond content and community management, exploring possible integrations with Facebook in the near future" Isabella Jones, Halaxy's Growth Marketer.
How to successfully pull off a brand relaunch without losing customers
"In August, we undertook one of the most exciting and stressful steps in our company's life: we rebranded. For six years, we were HealthKit and now, we are Halaxy. And as exciting as that change is and what it represents for our company's future, rebranding is not an easy decision to make — nor to carry out." Alison Hardacre, Halaxy's co-founder and co-CEO.
We Gave Up Being Able to Afford Gas to Cook Food
"And while the journey has been worth it -- we're both professionally fulfilled, doing what we love and helping people often during a time when they need it most -- we have also paid for our success at times." Alison Hardacre, Halaxy's co-founder and co-CEO.
Our latest news
Extended service hours to support everyone everywhere
Our offices in Ireland and Melbourne offer real time support over phone and email. This means we can assist you 19 hours a day during the week! Read More
HealthKit has rebranded to Halaxy
We have some big news we'd like to share with you! You probably know by now that HealthKit is more than a “Health” “Kit” – we are more than practice management software, more than directory and more than a personal health record. Read More