Reduce your no-shows with automated reminders
Automatically notify your patients of appointment times and changes with
SMS and email reminders - saving you time and reducing your no-shows.
Automatically notify your patients of appointment times and changes with SMS and email reminders - saving you time and reducing your no-shows.
01. Set and forget: Set up your reminders once, notify your patients every time
Enable reminders within your Halaxy and remind your clients and patients about their appointments - automatically – every time a booking is made.
02. Reduce your no-shows to as little as 1%
Reminders help your patients keep track of their appointments, which helps reduce your no-shows and administration to as little as 1%.
Email reminders are free and 2-Way SMS reminders cost the same as 1-Way SMS: 1 Halaxy credit or $0.15 if you top up in bulk.
03. Update your calendar automatically
SMS reminders with patient responses are directly integrated into your calendar, so you can easily see whether a patient confirmed the appointment.
04. Customise the messages your patients receive
Create one piece of copy for reminders and Halaxy’s Dynamic Terms will automatically insert the specific practitioner, patient and location information into each reminder sent.
05. Stay in touch with your patients with SMS Campaigns sent via Halaxy
Want to send out a flu season warning, or follow-up with lapsed clients? Sending customised campaigns for any patient type is easy in Halaxy. Create campaigns across:
- Patient demographic and clinical data
- Appointment attendances
- Referral information
You have changed my world!! Thank you so much! after being assisted with enabling reminders for parents in a split familySally Occupational Therapist
With Halaxy you can
- Manage all client communication through Halaxy
- See attendance responses directly within your calendar
- Automate appointment reminders and regular client campaigns
Explore more of our features
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Our latest news
Reduce no-shows by selecting when you'd like to send your reminders
You can now choose the specific time that you would like your email or SMS reminder to be sent in addition to the number of days before the appointment that it is sent, giving you the flexibility to choose a time/day that is best for your patients. Read More
Send reminders to patients' family members and contacts
You can now send reminders to patients and their family members, and better treat and manage your patients. Read More