Ensure your patients never miss an appointment with Halaxy reminders

Halaxy SMS reminders automatically notify patients of appointments, changes, or follow-ups. Patients can reply to confirm, cancel, or provide instructions, and responses are updated directly in your Halaxy calendar.

Yes. Reminder content, timing, and channels can be set at the practice or practitioner level, so reminders can be customised to each practitioner and each location if needed.

Absolutely. Links to forms, surveys, or consent documents can be included directly in email or SMS reminders, allowing patients to complete them before appointments.

Yes. Emails and SMS messages come from your practice’s name and you can choose to have a dedicated phone number for your practice, keeping communications professional and consistent.

Yes. Halaxy supports multi-language reminders, so your patients receive messages in the language they understand best.

You can schedule reminders 20 mins before, one day, two days, a week, or more in advance, depending on your workflow and practice needs.

Automated reminders combined with Halaxy payments increase appointment attendance, reducing no-shows to as little as 1%.

Yes. Halaxy allows you to send targeted campaigns via SMS or email to specific patient groups, such as follow-ups, seasonal alerts, or lapsed patients.

Yes. Halaxy reminders are compatible with over 90+ healthcare professions, including GPs, medical specialists, psychologists, physiotherapists, and allied health practitioners, just to name a few.

Absolutely. All patient communications comply with the highest standards of privacy and confidentiality, and are managed within Halaxy’s secure, centralised system.