5-star support right when you need it
Stuck? We recognise that managing your patient and practice health doesn’t wait. Receive support by email
or phone 17 hours a day or on demand via your in-app Help Button and through our Online Help Manual.
Stuck? We recognise that managing your patient and practice health doesn’t wait. Receive support by email or phone 17 hours a day or on demand via your in-app Help Button and through our Online Help Manual.
01. Real-time phone and email support
When you join Halaxy, you join a company that prides itself on solving your challenges in the shortest time possible. That’s why we offer support across the medium that best suits you:
- Phone Call us on 1800 984 334 17 hours a day, 5 days a week
- Email Contact us on firstname.lastname@example.org 17 hours a day, 5 days a week
- On Demand 24 hours a day, 7 days a week
02. Industry-leading resolution times
We want to make long hold and response times a thing of the past.
- Contact us via phone or email when you need and you get through to one of our team right away.
03. On Demand Materials for any question
Receive the most extensive support available when you join Halaxy. In addition to being able to contact us when you need, receive help on demand with our:
- Video tutorials
- Feature walkthroughs
Got more questions? click here to ask our Halaxy Guide
Thanks so much for responding so promptly!! You have resolved my problem. Halaxy is awesome!Michelle Psychologist
Halaxy helps you
- Find the answer you need, when you need it with Real-Time support
- Navigate your practice setup with On Demand Training Materials
- Customise your practice to your health system
Explore more of our features
Reduce your data entry and better manage your practice from the Halaxy CalendarRead more
Track your practice's health with real time reportingRead more
Ask us any question you like - we provide 17 hour global phone and email support, 5 days a weekRead more
Start today for free!
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Our latest news
Extended service hours to support everyone everywhere
Our offices in Ireland and Melbourne offer real time support over phone and email. This means we can assist you 19 hours a day during the week! Read More
We care for you so you can care for your patients
We know that caring for your patients is your number one priority. That’s why Halaxy removes administration and offers real support, so you can focus on treating more patients. Read More